1. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Business name
• Insurance policy details
• Certificate holder information
• ZIP code and address information
• Any additional information you voluntarily provide

2. How We Use Your Information

Your information is used to:

• Provide insurance quotes
• Process Certificate of Insurance (COI) requests
• Respond to inquiries
• Provide customer support
• Send requested documents
• Comply with legal or regulatory obligations

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission is 100% secure.

4. Third-Party Services

Our website may use third-party services, including but not limited to:

• Web hosting providers
• Email service providers
• Cloudflare Turnstile (for spam protection)
• Analytics tools

These providers may collect technical data such as IP address, browser type, and usage statistics to protect and improve services.

5. Cookies & Tracking

Our website may use cookies or similar technologies to enhance user experience and improve performance.

6. No Coverage Binding

Submitting information through our website does not bind insurance coverage. Coverage is only effective once confirmed by a licensed agent and the carrier.

7. Data Sharing

We do not sell your personal information. We may share information only when necessary to:

• Provide insurance services
• Work with insurance carriers
• Comply with legal obligations

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

9. Contact Information

If you have questions about this Privacy Policy, please contact us:

Grand Folder LLC
1325 East Main Street
Waterbury, CT 06705
Phone: (800) 288-5064
Email: Agents@thegrandfolder.com